Client Consultation for Lash Lifting & Tinting

Assessing Suitability, Safety & Setting Expectations

Objective

To ensure every lash lift and tint treatment is performed safely, ethically, and with results tailored to the client’s needs by completing a detailed consultation and patch test.

Why Client Consultations Matter

A thorough consultation is the foundation of safe, professional lash services. It allows you to:

• Identify contraindications that could make treatment unsafe.
• Protect your insurance and comply with legal requirements.
• Manage expectations and explain realistic results.
• Build client trust through professionalism and transparency.

What a Consultation Should Cover

1. Client Information

Gather essential details before the treatment begins:

• Full name, contact details, and date of birth
• Emergency contact details
• Previous lash or eye-related treatments (extensions, lash lifts, tints)
• Lifestyle factors that may affect results or retention, e.g.:
  
  • Swimming, sauna use, or sunbeds
  • Heavy makeup or oil-based skincare products
  • Contact lens use or sensitive eyes
    

2. Medical History & Contraindications

Discuss any health concerns or medications that could affect safety or results:

• Pregnancy or breastfeeding
• Eye infections (styes, conjunctivitis, blepharitis)
• Recent eye surgery (LASIK, cataract, blepharoplasty)
• Skin conditions (eczema, psoriasis, dermatitis around the eyes)
• Allergies or previous reactions to lash perm/tint products
• Use of medications that thin the skin or increase sensitivity (e.g., Roaccutane, steroids)
• Recent aesthetic treatments (Botox, fillers, peels, laser) near the eye area
  

⚠️ If contraindications are present, postpone the treatment or ask for medical clearance before proceeding.

3. Patch Testing

Patch testing is an essential step before any lash lift or tint service. It checks for allergic or sensitivity reactions to the solutions used around the delicate eye area.

Key Points to Explain to Clients:

• Reactions are unique to each person’s immune system, not a reflection of product quality or technician skill.
• Patch testing reduces the risk of a reaction but cannot completely eliminate it.
• Lash products are applied very close to the eyes, so safety testing is non-negotiable.
  

Why Patch Testing Matters:

• Identifies allergies or sensitivities before full treatment.
• Prevents potentially serious reactions near the eyes.
• Keeps your insurance valid and your service compliant.
  
  

How to Patch Test:

4. Client Goals & Expectations (Lash Style Selector)

Discuss what the client hopes to achieve and educate them on what’s possible based on their lash type and condition.

Ask questions like:

• Are they looking for a natural lift or a more dramatic curl?
• Do they want a tint only, lift only, or combined service?
• How do they normally maintain their lashes?
• Are they happy with their natural lash length and density?

Forms Used in Consultation

You should use two essential forms during every lash lift and tint consultation:

1. Consultation Form - Collects medical history, previous treatments, and lifestyle information to identify suitability.
2. Consent Form - Confirms the client understands the treatment, possible risks, and gives permission to proceed.

Both forms are equally important: consultation ensures suitability, while consent provides legal protection and informed agreement.

Final Takeaway

A detailed consultation and patch test are the foundation of a safe and professional lash lifting and tinting service. They protect your client, your business, and your professional reputation - ensuring every treatment is carried out with care, confidence, and compliance.

📄 See attached: Sample Lash Lift & Tint Consultation & Consent Form (downloadable)